Privacy Policy

1. Who We Are

Sapphire Tech Consulting LLC (“Sapphire Tech Consulting,” “we,” “us,” or “our”) provides software development, digital transformation, and consulting services. This Privacy Policy describes how we handle personal information in connection with our websites, products, and services (collectively, the “Services”).

2. Information We Collect

• Information you provide (e.g., name, email, company, project details) via contact forms, sign-ups, or contracts.
• Automatic data (e.g., IP address, device and browser info, pages viewed, timestamps) collected via cookies and similar technologies.
• Business information necessary to perform an engagement, such as technical requirements and content you supply.
• Communications (e.g., emails, support messages, call notes) for client service and recordkeeping.

3. How We Use Information

• Provide, operate, and improve the Services and deliverables.
• Respond to inquiries, schedule consultations, and manage client relationships.
• Customize content, perform analytics, and enhance user experience.
• Secure our systems, prevent fraud, and enforce agreements.
• Comply with legal obligations and exercise legal claims.

4. Legal Bases (EEA/UK users)

Where applicable, we process personal data based on: (i) contract necessity, (ii) legitimate interests (e.g., improving Services, securing systems), (iii) consent (e.g., certain cookies/marketing), and (iv) legal obligations.

5. Cookies & Analytics

We may use cookies, local storage, and analytics tools to understand usage and improve performance. You can control cookies via your browser settings. Blocking some cookies may affect site functionality.

6. Sharing of Information

• Vendors/Processors who assist us with hosting, security, analytics, communications, or project delivery (bound by confidentiality and data processing terms).
• Business transfers (e.g., merger, acquisition, financing, or sale of assets).
• Legal and safety (compelled disclosures, protecting rights, preventing harm or fraud).
• With your consent or at your direction.

7. International Transfers

We may process information in the United States and other countries. Where required, we implement appropriate safeguards (e.g., standard contractual clauses) for cross-border transfers.

8. Data Retention

We retain personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and purpose.

9. Security

We use reasonable administrative, technical, and physical safeguards appropriate to the nature of the data and our business. No method of transmission or storage is 100% secure.

10. Your Rights

Subject to applicable laws, you may have rights to access, correct, delete, or restrict processing of your personal data; to data portability; and to object to certain processing. You may also withdraw consent where processing is based on consent.

• EEA/UK: You can lodge a complaint with your local supervisory authority.
• California (CCPA/CPRA): You may request disclosure, correction, deletion, and opt-out of sale/share of personal information. We do not sell personal information as defined by CCPA/CPRA.

To exercise rights, email us at contact@sapphiretechconsulting.com.

11. Children’s Privacy

Our Services are not directed to children under 13 (or 16 where applicable). We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us to request deletion.

12. Do Not Track

Some browsers offer “Do Not Track” signals. We currently do not respond to DNT signals. We will update this Policy if that changes.

13. Changes to This Policy

We may update this Policy from time to time. Material changes will be reflected by updating the “Last updated” date above. Your continued use of the Services after changes indicates acceptance.

14. Contact Us

Questions or requests? Email contact@sapphiretechconsulting.com or write to: 2125 Biscayne Blvd, Miami, FL 33137, USA.